Shipping & Returns
At Yan Holder, we are committed to ensuring your satisfaction with your purchase. Our return policy is designed to address any issues you may encounter with your journal.
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Damaged Journals- If your journal arrives damaged, we will gladly send you a replacement. Please contact us at support@yanholder.com with your order details and a description of the damage.
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Delayed Delivery - If your journal does not arrive within 30 business days from the date of ordering, we will gladly send you a new one. Please reach out to us at support@yanholder.com to report the delay.
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Persistent Issues - If any problems with your journal persist after receiving a replacement or after the specified delivery period, we will issue a full refund. Please contact us at support@yanholder.com to initiate the refund process.
Contact Information
- For all inquiries and issues, please email us at support@yanholder.com. Provide your order details and a description of the problem to help us assist you promptly.
Thank you for shopping with Yan Holder. Your satisfaction is our priority.