Shipping & Returns

At Yan Holder, we are committed to ensuring your satisfaction with your purchase. Our return policy is designed to address any issues you may encounter with your journal.

  1. Damaged Journals

    • If your journal arrives damaged, we will gladly send you a replacement. Please contact us at support@yanholder.com with your order details and a description of the damage.
  2. Delayed Delivery

    • If your journal does not arrive within 30 business days from the date of ordering, we will gladly send you a new one. Please reach out to us at support@yanholder.com to report the delay.
  3. Persistent Issues

    • If any problems with your journal persist after receiving a replacement or after the specified delivery period, we will issue a full refund. Please contact us at support@yanholder.com to initiate the refund process.

Contact Information

  • For all inquiries and issues, please email us at support@yanholder.com. Provide your order details and a description of the problem to help us assist you promptly.

Thank you for shopping with Yan Holder. Your satisfaction is our priority.

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